If you’re evaluating Jatheon for communications compliance, this page compares Jatheon and Comma across channel coverage, capture, supervision, and pricing.
At a Glance
Jatheon provides communications archiving across email, collaboration, social, and mobile channels, with cloud and on-premises deployment options.
Comma is built for regulated communications across 40+ channels, including Signal, WhatsApp, and iMessage. All channels are included in one per-user price, with capture, archiving, policy monitoring, and case management in the same platform.
Side-by-Side Comparison
| Feature | Comma Compliance | Jatheon |
|---|---|---|
| Platform | Capture, archiving, policy monitoring, case management, and e-discovery in one platform | Archiving with capture connectors, search, e-discovery, and keyword alerts; cloud or on-premises |
| WORM storage | Yes | Yes |
| iMessage capture | Yes: captured at the point of delivery | Yes |
| WhatsApp capture | Yes: business and personal accounts, captured at the point of delivery | Yes |
| Signal capture | Yes | Not listed among supported channels |
| Channels supported | 40+ channels, including iMessage, WhatsApp, Signal, SMS, Voice, Teams, Slack, Zoom, and Bloomberg Chat | 22 listed, including email, social media, websites, Teams, Slack, Zoom, Bloomberg, iMessage, WhatsApp, and WeChat |
| Transparency | Capture code for WhatsApp, Signal, and Android text messaging is publicly available on GitHub | Capture code not publicly available |
| Policy monitoring | Built in; matching messages are flagged for a reviewer | Keyword and user-group alerts |
| Policy enforcement | Flagged for review; the conversation is not changed | Content Policy can delete matching WhatsApp messages from the chat |
| Case management | Workflows designed for regulatory examination prep | Legal hold, cases, and redaction |
| Pricing model | Transparent pricing, enterprise pricing available. All channels included. No per-connector fees, no storage overages, no export fees. | Priced per user for each channel |
Jatheon details are based on Jatheon’s publicly available documentation as of September 2026 and may not capture all capabilities. Information is reviewed periodically.
When Jatheon may be a better fit
- The firm still runs HCL Notes (formerly Lotus Notes) or GroupWise and wants those mailboxes archived alongside newer channels.
- The firm wants to buy through AWS Marketplace and have the purchase billed to its existing AWS account, for example to count it toward an AWS spending commitment. Jatheon is listed on AWS Marketplace; Comma is not.
Review risky messages without changing the conversation
Jatheon’s Content Policy, launched in September 2026, can delete WhatsApp messages that match a configured rule and mark them as “Deleted by Policy” in the archive.
When a message matches a policy, Comma flags it for review instead of deleting it. A reviewer decides what action is appropriate, and the conversation is preserved as it occurred.
Signal support
As of September 2026, Signal is not listed among Jatheon’s supported channels, and Jatheon’s help center directs customers to contact support about Signal.
Comma captures Signal alongside WhatsApp, iMessage, and 40+ other channels.
Pricing
Jatheon prices channels separately on a per-user basis. For firms archiving multiple channels, each additional channel can add another per-user charge.
Comma includes every channel in one per-user price.
See how capture works
Comma publishes capture code for WhatsApp, Signal, and Android text messaging on GitHub. Compliance teams can inspect how those channels are captured without requesting an NDA or a private technical review.
Due Diligence
Questions to Ask Any Compliance Vendor
- 01
Where is each message captured? At the point of delivery, or after a backup or synchronization process?
- 02
What happens if a message is edited or deleted before capture?
- 03
Can your system modify or delete messages in a live conversation?
- 04
How can we verify how capture works? Ask for architecture documentation, source code, or independent validation.
- 05
Are all channels included in the base price? Ask about connector, storage, export, and egress fees.
- 06
How does your workflow handle regulatory reviews and examinations?
See how Comma compares to Jatheon.
A 20-minute walkthrough: real capture, real-time flagging, transparent pricing.
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